Insights on Management and Leadership

Intelligence vs Wisdom

Intelligence is the capability to handle information and derive conclusions based on the information that you analyzed and deliberated. The better are your analytical capabilities to find patterns , and understand the patterns, the more intelligent you are; you can derive conc...

Introduction to the new edition of Mastering Change

We are all living in a major global health crisis: Covid 19 . The pandemic crisis is not new . Before Covid 19 there was SARS, and before that MED . and before that the EBOLA scare. And before that THE SPANISH FLU, and before that THE MEDIEVAL CHOLERA. But there IS something n...

How to Finalize a Decision

There are three managerial styles that discuss a subject over and over and just cannot close the debate and bite the bullet. They cannot complete the final step in making a decision, that is, taking the decision. Type (A) type (I) and type (E).Type (A), the bureaucratic style,...

What is a Mistake?

‍Audio blog transcribed & How do you handle a situation in which someone is so scared of making a mistake in the decision they need to make that they panic? If most of their energy is focused on the panic, then very little is left to deal with the problem that is worrying them...

Is it a Disagreement, a Discussion, or an Argument?

In some languages, the word “disagreement” and the word “confrontation” are the same. For example, in Spanish, a discussion is una pelea, a fight.How can we have a civilized, constructive exchange from which all parties learn and thus reach a better decision? It depends on the...

The Ingredients of Respect

Analyze the following statement I received in an email (author unknown):"I was raised to show respect. I was taught to knock before I open a door. Say hello when I enter a room. Say please and thank you, and to have respect for my elders. I would let another person have my sea...

Why Bad Ideas Are Good Ideas

People often get upset when offered a poor solution to a problem. Some even become aggressive, critical. But notice, when someone proposes a bad idea, someone else will reject it and offer a better one instead. The bad idea stimulated a good one. The reaction to a bad idea can...

Thinking Versus Feeling

Reasoning is one way of thinking. Feeling is another. You process information (think) both when you reason and when you feel, but it is not the same process. When you feel, your thoughts might be disorganized and may not follow a logical path. When you reason, there is a logic...

What Should Marketing Be?

Traditional marketing theory promotes the four Ps: Product, Price, Promotion, and Place. I suggest that this definition focuses on what marketing does or how it is carried out, but it does not spell the purpose of marketing, the why. Let me try and use an analogy to deliver th...

Employees Versus Volunteers

Employees are different from volunteers. Volunteers, by definition, do not get paid. They work because they want to. They are motivated. They have a desire to contribute, to be involved. On the other hand, it is assumed that employees must perform, whether motivated or not, be...